Privacy Policy
At The Organic Sanctuary, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and payment details when you place an order, sign up for our newsletters, or contact us.
Order Information: Products purchased, purchase dates, transaction history.
Technical Information: IP address, browser type, device information, and website interaction data collected through cookies or similar technologies.
2. How We Use Your Information
We use your information to:
Process, fulfill, and deliver your orders.
Communicate with you regarding your orders, shipping status, and customer service inquiries.
Send updates, promotions, and special offers (only if you opt-in).
Improve our website functionality, services, and customer experience.
Detect and prevent fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
Shipping partners to deliver your products efficiently.
Payment gateways to securely process your transactions.
Service providers (such as IT support and marketing tools) who help us operate our website and services.
Authorities if legally required (for example, in case of fraud investigation).
All third parties are bound to keep your information confidential and secure.
4. Data Security
We implement strong technical and organizational measures to protect your personal information:
Secure servers and encrypted communications.
Limited access to sensitive information.
Regular security audits and updates.
Despite our efforts, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Cookies Policy
Our website uses cookies to enhance your browsing experience:
Session Cookies: Help you navigate and use essential features.
Analytics Cookies: Help us understand user behavior and improve website performance.
Marketing Cookies: Show you relevant ads and offers (only if you opt-in).
You can manage or disable cookies in your browser settings at any time.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your information if it’s inaccurate.
Request deletion of your personal data (subject to order fulfillment and legal obligations).
Opt-out of marketing communications at any time by clicking "Unsubscribe" or contacting us.
To exercise any of these rights, please email us at info@theorganicsanctuary.in.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will promptly delete it.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. Please read their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:
📧 Email: info@theorganicsanctuary.in
📞 Phone: +91-XXXXXXXXXX
Thank you for trusting The Organic Sanctuary — where purity meets responsibility.